Blog · 2026-09-30
Dynamics 365 Business Central: Copilot and agents - Updates to Agent UI experience
Ship Outcomes, Not Chat
What it is
Dynamics 365 Business Central: Copilot and agents - Updates to Agent UI experience. Tags: Copilot, Agent. Roadmap id 573372.
What it does
Manage agents more easily by grouping avatars and using a dedicated action to start new tasks. GA date: October CY2026
What to worry about
Search-plus-chat is useful discovery. Do not mistake fluent answers for shipped outcomes.
What it means for users
Treat Copilot as the door people already open. Route work through agents that finish steps under identity and audit.
Source: Microsoft 365 Roadmap · Markdown mirror