---
title: "Dynamics 365 Business Central: Copilot and agents - Updates to Agent UI experience"
date: 2026-09-30
roadmap_id: "573372"
source: "https://www.microsoft.com/microsoft-365/roadmap?id=573372"
tags: ["Copilot", "Agent"]
slug: "dynamics-365-business-central-copilot-and-agents-updates-to--573372"
image: "/assets/img/blog/dynamics-365-business-central-copilot-and-agents-updates-to--573372.png"
audio: "/assets/audio/blog/dynamics-365-business-central-copilot-and-agents-updates-to--573372.wav"
---

# Dynamics 365 Business Central: Copilot and agents - Updates to Agent UI experience

**Ship Outcomes, Not Chat** — a short read on a Microsoft 365 roadmap item.

## What it is

Dynamics 365 Business Central: Copilot and agents - Updates to Agent UI experience (Copilot, Agent). Roadmap id `573372`.

## What it does

Manage agents more easily by grouping avatars and using a dedicated action to start new tasks. GA date: October CY2026

## What to worry about

Search-plus-chat is useful discovery. Do not mistake fluent answers for shipped outcomes.

## What it means for users

Treat Copilot as the door people already open. Route work through agents that finish steps under identity and audit.

---

Source: [Microsoft 365 Roadmap](https://www.microsoft.com/microsoft-365/roadmap?id=573372)