Blog · 2026-09-30

Dynamics 365 Business Central: Copilot and agents - Enable Microsoft Copilot chat experience

Ship Outcomes, Not Chat

Copilot Agent AI · id 573362

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What it is

Dynamics 365 Business Central: Copilot and agents - Enable Microsoft Copilot chat experience. Tags: Copilot, Agent, AI. Roadmap id 573362.

What it does

The updated Microsoft Copilot chat experience introduces a modern, consistent, and intuitive interface that aligns Business Central with the broader Microsoft Copilot ecosystem. The enhancement modernizes the chat panel, streamlines navigation, and improves user workflows by…

What to worry about

Search-plus-chat is useful discovery. Do not mistake fluent answers for shipped outcomes.

What it means for users

Treat Copilot as the door people already open. Route work through agents that finish steps under identity and audit.

Source: Microsoft 365 Roadmap · Markdown mirror