---
title: "Dynamics 365 Business Central: Copilot and agents - Enable Microsoft Copilot chat experience"
date: 2026-09-30
roadmap_id: "573362"
source: "https://www.microsoft.com/microsoft-365/roadmap?id=573362"
tags: ["Copilot", "Agent", "AI"]
slug: "dynamics-365-business-central-copilot-and-agents-enable-micr-573362"
image: "/assets/img/blog/dynamics-365-business-central-copilot-and-agents-enable-micr-573362.png"
audio: "/assets/audio/blog/dynamics-365-business-central-copilot-and-agents-enable-micr-573362.wav"
---

# Dynamics 365 Business Central: Copilot and agents - Enable Microsoft Copilot chat experience

**Ship Outcomes, Not Chat** — a short read on a Microsoft 365 roadmap item.

## What it is

Dynamics 365 Business Central: Copilot and agents - Enable Microsoft Copilot chat experience (Copilot, Agent, AI). Roadmap id `573362`.

## What it does

The updated Microsoft Copilot chat experience introduces a modern, consistent, and intuitive interface that aligns Business Central with the broader Microsoft Copilot ecosystem. The enhancement modernizes the chat panel, streamlines navigation, and improves user workflows by…

## What to worry about

Search-plus-chat is useful discovery. Do not mistake fluent answers for shipped outcomes.

## What it means for users

Treat Copilot as the door people already open. Route work through agents that finish steps under identity and audit.

---

Source: [Microsoft 365 Roadmap](https://www.microsoft.com/microsoft-365/roadmap?id=573362)