Blog · 2026-09-30
Dynamics 365 Sales: Sales tools, skills and plugin are now available in Copilot Cowork
Ship Outcomes, Not Chat
What it is
Dynamics 365 Sales: Sales tools, skills and plugin are now available in Copilot Cowork. Tags: Copilot, Cowork. Roadmap id 573373.
What it does
The updated Sales plugin brings expanded Dynamics 365 Sales context, actions, and guided workflows to Copilot Cowork, building on the native Sales skills already available in Cowork. Sellers can work with sales data and take supported actions directly in the flow of work,…
What to worry about
New surface area without grounding, feedback, and measurement risks decorative intelligence.
What it means for users
Cowork surfaces need the same Purview and preference discipline as any other agent channel.
Source: Microsoft 365 Roadmap · Markdown mirror